RETURN POLICY

While we hope that you have fallen in love with your purchase, we understand that sometimes what we receive just isn’t what we expected, or just didn’t quite work. In those cases, here is the return policy for our collections.

Please note:

• All garments must be in original condition with all tags attached, with no signs of wear, or stains either inside the garment or outside the garment. Stains are defined as discoloration due to make-up, lotions, liquids, food, or deodorant. Garments with odors or animal hair will also not be accepted.
• Final Sale items are not eligible for return or exchange.
• All returns must be requested within 14 days from the date of delivery for the return to be honored.
• All returns must be shipped within 7 days of initiating the return process for the return to be honored.
• All items without tags or garments that have been worn, altered or soiled in any way will not be accepted. 
• It may take up to 30 days for your return to be processed, we are very meticulous in this process and we will always refund those items that are eligible. 

Full-Price Gowns, Dresses, Pants, Blouses, Knits, Skirts 

We want you to be completely satisfied with your sachinandbabi.com order, thus we will accept your return specifically of items designated as “Gowns, Dresses, Pants, Blouses, Knits, Skirts or Accessories”, in original condition with all tags attached, with no signs of wear, or stains either inside the garment or outside the garment. All items must be received to our warehouse within 14 days of initial receipt to the client in order for the return to be honored. *Items without tags or garments that have been worn, altered or soiled in any way will not be accepted. Items returned after 14 days cannot be refunded. Your refund will be in the same form as the original purchase. Please note that shipping and handling charges are non-refundable.

Final Sale Items and Special Promotions

All items marked "FINAL SALE" are final sale and cannot be exchanged or returned at any time.

Promotions will not be retroactively applied to purchases made prior to said promotions launch.

Promotional sales and discounts that are triggered with a specific code will also carry the condition of "FINAL SALE" and are subject to the same policy regardless of whether the item is marked "FINAL SALE" on the site. All such codes and promotions will be clearly indicated for the customer's benefit.

Any and all FINAL SALE sale items that are returned to our warehouse will be shipped back to the customer at their expense.

Promotions and Codes

Sachin & Babi may at times have promotions and codes that allow for additional discounts, or benefits to the customer. These promotions are subject to our discretion and may include exclusions. All promotions will clearly indicate restrictions if any, we will also reserve the right to limit use of such promotions at any time. Promotions will NOT be retroactively applied to orders placed prior to the promotion being available. 

MAKING A RETURN OR EXCHANGE

*Please allow up to 30 business days for us to process your return package at this time. All refunds to credit cards will appear within 1-2 billing statements.

US Orders

1. Remove or cover the original UPS label on the exterior of the box to avoid confusion for the carrier.
2. Click here to initiate your return or exchange and create a return shipping label. All returns must be requested within 14 days from the date of delivery for your return to be honored.
3. Take the return label and place it on the outside of the box (either covering the original label or in another obvious location). All items should be returned in their original packaging. 
4.  Drop your sealed package off at your local UPS location. All returns must be shipped within 7 days of initiating the return process for your return to be honored.

Upon receipt of returned goods, Sachin & Babi reserves the right to deny refund if the merchandise does not meet the return policy requirements.

International Orders

Returns

1. Remove or cover the original DHL label on the exterior of the box to avoid confusion for the carrier.
2. Click here to create a return shipping label. All returns must be requested within 14 days from the date of delivery for your return to be honored.
3. Take the return label and place it on the outside of the box (either covering the original label or in another obvious location). All items should be returned in their original packaging.
4.  Drop your sealed package off at your local DHL location. All returns must be shipped within 7 days of initiating the return process for your return to be honored.