Return & Shipping

Return Policy

We want you to be completely satisfied with your sachinandbabi.com order, thus we will accept your return of product in original condition with all tags attached within 14 days of receipt of your order. Items returned after 14 days cannot be refunded. Your refund will be in the same form as the original purchase. Please note that shipping and handling charges are non-refundable. All items marked SALE are final sale cannot be exchanged or returned at any time.

Please note, we only accept returns that were purchased via this website sachinandbabi.com will not accept orders that were purchased from other retailers.

Purchases made online can also be returned at the Sachin & Babi boutique - 1200 Madison Avenue, New York. Sachin & Babi will gladly ship the merchandise back to our online store for you, and you will receive a full refund once it is received.

Making a Return

  1. Complete the return form to get a return label. Click here.
  2. Securely pack and seal the return merchandise in an appropriate shipping box.
  3. Affix the pre-paid UPS return label to the box and drop it off at ay UPS pick-up location.

Upon receipt of returned goods, Sachin & Babi reserves the right to deny refund if the merchandise does not meet the return policy requirements.

Please allow 2 weeks for us to receive your return package. All refunds to credit cards will appear within 1-2 billing statements.

Exchanges

Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. Exchanges shipped to you free of charge. Please return your item/s using this form Click here and let us know what size you need in exchange in the comments box.

Should you be interested in a different style, please return your item/s to us and simply purchase the new piece separately at sachinandbabi.com

Shipping

DOMESTIC ORDERS

Service Estimated delivery Cost
UPS Express 2—3 days

6 Usd

Kindly note that delivery to rural addresses can result in longer delivery times.

All orders are shipped with UPS and require a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended). Please note that UPS cannot deliver to P.O. Boxes or APO/FPO addresses.

INTERNATIONAL ORDERS 

Sachin & Babi has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once you place your order, please direct all inquiries to International Checkout at support@internationalcheckout.com.


WHICH COUNTRIES DO YOU SHIP TO? 

International shipping is currently available WORLDWIDE from Sachin & Babi. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.


CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER? 

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.


WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER? 

All inquiries regarding your international order should be directed to International Checkout at:

EMAIL:   support@internationalcheckout.com.

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

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